CommanderOne® Training Academy

Course Overview

Standard Operator/User Training

Monthly Training for Basic CommanderOne Operation

• Free to sign up and attend.
• No limit on sessions.
• Class size is limited to 10 attendees.
• It covers basic operations and uses of the CommanderOne web user interface and mobile app.
• Intended for dispatchers, operators, security staff, and any non-administrative personnel.
• Training sessions will be conducted via Microsoft Teams on the last Monday of every month.

Standard Operator Agenda

• Commander and CommanderOne functional relationship
• C1 -S vs -LE
• CCU Status Panel
• Map Items
• Map Fly-Out Menus
• Activation Menu (include Demo mode, but not GET submenu)
• Messaging (only Push Notifications)
• Reports
• User Profile Submenu
• CommanderOne Help Site
• Hands On (In Demo Mode or use a siren and program activations and functions that are not audible on an Informer in the training room)
  • Hotkey Activations
  • Manual Activations (Map shapes and Manual Activation submenu)
  • Reports
  • User Profile menu
  • CommanderOne Help Site (access it and watch a video)

Custom Training

User and Role Specific Training

• Class content varies depending on the desired training aspect of CommanderOne.
• Different classes are available for all levels of experience.
• Speak with your Rep or RSM for scheduling and pricing.