Federal Signal, Safety & Security Systems Warranty
Please take a moment to read our company’s warranty below or download it for your convenience.
Limited Warranty Policy
Effective January 20, 2025
Federal Signal Corporation (“Federal Signal”), subject to the terms, conditions and exceptions contained herein, warrants each NEW product to be free from defects in material and workmanship, under normal and proper use, care, maintenance and required service only. Start of Warranty, Warranty periods and exceptions to the foregoing Limited Warranty are contained on the Schedule of Products included in this document and are subject to change at the sole discretion of Federal Signal.
SPECIFIC EXCLUSIONS AND EXCEPTIONS
This Limited Warranty does NOT apply nor is it extended to products that are not manufactured by Federal Signal. These products may be covered by a separate limited warranty provided by the particular manufacturer and all claims and questions regarding the same are to be directed to the particular manufacturer. Goods sourced by Seller from a third party for resale to Buyer shall carry only the warranty extended by the original manufacturer.
Domes, lenses, lamps and batteries installed on Federal Signal products are specifically excluded. Repair or replacement of any product(s) or part(s) under this warranty does NOT extend the term of this warranty, and such product(s) or part(s) shall remain covered by the unexpired portion of the warranty period or for ninety (90) days from the date of return to Federal Signal, whichever is later. This limited warranty applies ONLY to the initial or first installation of the product. This limited warranty shall not apply to products (1) that have been subjected to neglect, abuse, misuse, improper installation, inadequate maintenance, or damage due to improper use of cleaning or cleaning materials or chemicals, or non-compliance with Federal Signal’s storage, installation, operation, maintenance or environmental requirements; (2) that have undergone any modification or repair not previously authorized by Federal Signal in writing, or service, repair or modification by or from any facility other than an authorized Federal Signal service center or technician, or that use non-authorized software or spare or replacement parts; or (3) that fail due to reasonable and normal use or wear and tear, or materials made, furnished or specified by the Buyer or end user.
During the specific warranty periods set forth below, Federal Signal will, at its sole option, repair or replace the product(s) or particular part(s) that are found to be defective in either material or workmanship or, in its sole discretion refund the purchase price for such product(s) or part(s), which are returned or delivered, transport or shipping prepaid by the Buyer or end user, to either Federal Signal or its designated and authorized warranty service center. This limited warranty does not cover travel expenses, the cost of specialized equipment for gaining access to the product(s) or part(s), or labor charges for removal and re-installation of the product.
No person or affiliated company representative is authorized to alter the terms of this warranty, to give any other warranties, to extend the term or duration of this warranty, or to assume any other liability on behalf of Federal Signal in connection with the sale, servicing or repair of any product manufactured by the Federal Signal.
Federal Signal reserves the right to make design changes and improvements in its products without imposing any obligation upon itself to change or improve previously manufactured products.
The use in the product of any part other than parts approved by Federal Signal may invalidate this warranty. Federal Signal reserves the right to determine, in its sole discretion, if the use of non-approved parts invalidates this warranty.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND REGARDLESS OF ANY FAILURE OF ESSENTIAL PURPOSE. ALL OTHER WARRANTIES OF WHATSOEVER KIND AND NATURE, WHETHER EXISTING IN CONTRACT OR AT LAW, ARE HEREBY AND FOREVER DISCLAIMED. UNDER NO CIRCUMSTANCES WILL FEDERAL SIGNAL BE LIABLE OR RESPONSIBLE FOR SPECIAL, COMPENSATORY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, LOST SALES, OR LOSS OF USE OR LOSS OF BUSINESS OPPORTUNITY BY OR THROUGH THE USE OF THE PRODUCT. FEDERAL SIGNAL’S SOLE AND MAXIMUM LIABILITY WITH RESPECT TO THE PRODUCT, OTHER THAN ITS OBLIGATIONS SET FORTH ABOVE, SHALL BE THE TOTAL PURCHASE PRICE PAID FOR THE PRODUCT.
Public Safety Systems Division
(Police, Fire/EMS, Work Truck)
Warranty Period for Parts replacement from the date of manufacture stamped on the product |
Warranty period for Factory Labor from the date of delivery to the first user-purchaser |
|
---|---|---|
STANDARD WARRANTY COVERAGE | ||
AUDIBLE | ||
Mounts, brackets, all other products not specifically listed below | 3 years | 3 years |
Speakers | 2 years | 1 year |
Pathway™ | 5 years | 5 years |
Pathfinder® | 5 years | 5 years |
LED PRODUCTS | ||
All LED (Light Emitting Diode) products unless otherwise noted | 5 years | 5 years |
MicroPulse® LED lights (shipped prior to January 1, 2021) | 3 years | 3 years |
MicroPulse® LED lights (shipped on or after January 1, 2021) | 5 years | 5 years |
416300 Series (shipped prior to January 1, 2021) | 3 years | 3 years |
416300 Series (shipped on or after January 1, 2021) | 5 years | 5 years |
MB1 LED Message Board | 3 years | 3 years |
Commander® Series Flex | 3 years | 3 years |
4200S-A Perimeter Light | 3 years | 3 years |
4200S/8200S SignalMaster™ | 3 years | 3 years |
SignalTech® Lights | 3 years | 3 years |
ICON™ Series | 3 years | 3 years |
Renegade LED | 3 years | 3 years |
Firebolt LED Class 3 | 3 years | 3 years |
OTHER PRODUCTS | ||
Littlite® Map lights | 5-year warranty on LED components Limited lifetime warranty on mechanical components | 5-year warranty on LED components Limited lifetime warranty on mechanical components |
Reverse Camera Systems | 3 years | 3 years |
Stinger Spike Systems | 5 years | 5 years |
DFC Push Bumper Series | 3 years | 3 years |
FSLink® Programmer | 1 year | 1 year |
Atkinson® Dynamics Intercoms | 2 years | 1 year |
Switch Boxes SW200, SW300, SW400SS | 3 years | 3 years |
Mounting Bar | 3 years | 3 years |
CHMSL Platform Series | 3 years | 3 years |
Convergence Network Controllers & Relay Modules | 3 years | 3 years |
FSDirect Control Module | 5 years | 5 years |
Backup Alarms | 3 years | 3 years |
Mounts, brackets, all other products not specifically listed below | 3 years | 3 years |
Note: Domes, lenses, lamps, and batteries are NOT covered under warranty. |
System Division
Product | Warranty Period for Parts Replacement and Factory Performance Labor** |
---|---|
MECHANICAL SIRENS | |
Mechanical Sirens | 5 years parts and labor from date of delivery, return to factory for service |
ELECTRONIC SIRENS | |
MOD Series | 2 years parts and labor from date of delivery, return to factory for service |
DSA Series | |
CONTROLLERS | |
SS2000+ | 2 years parts and labor from date of delivery, return to factory for service |
FCSeries | |
DC Series | |
UltraVoice Series | |
SPEAKERS | |
Informers | 1 year parts and labor from date of delivery, return to factory for service |
IP Speakers | |
100 W Speakers | |
ECHO Intercoms | |
ECHO Intercoms | 5 years parts and labor from date of delivery, return to factory for service |
OEM PRODUCTS | |
PC Equipment | Federal Signal utilizes the original manufacturer’s warranty |
Field Devices | |
Batteries | |
UPS Systems | |
PABX Systems | |
Base Stations | |
Solar Equipment | |
PAGA | |
PAGA | 18 months from shipment or 12 months from commissioning system field acceptance, whichever is sooner, covering parts and labor, return to factory for service |
SOFTWARE | |
Commander® | For more information, click here to refer to the Commander End User License Agreement. |
CommanderOne® | For more information, click here to refer to the CommanderOne End User License Agreement. |
Federal Signal offers extended warranties and software maintenance agreements – contact Federal Signal for further information. | |
*Onsite services not included | |
** Domes, lenses, lamps and batteries installed on Federal Signal products are specifically excluded | |
When Federal Signal has provided a turnkey installation including optimization and/or commissioning services, Federal Signal will provide onsite warranty service during the first 60-days after completion of the installation. |
Signaling Division
Product Type | Warranty Period for Parts Repair or Replacement |
---|---|
VISUAL SIGNALS | |
Battery Powered Lights |
5 years parts and labor from date of delivery. |
Incandescent Beacons | |
LED Beacons | |
Panel Mount Lights | |
Status Indicators/Stack Lights | |
Strobe Beacons | |
AUDIBLE DEVICES | |
Bells |
5 years parts and labor from date of delivery. Return to factory for service.
|
Horns | |
Intercoms (excludes Atkinson Dynamics®) | |
Sirens (Model A, L, eSiren) | |
Sounders | |
Speakers | |
MISCELLANEOUS | |
Amplifiers |
5 years parts and labor from date of delivery. Return to factory for service. |
Audible/Visual Combination Signals | |
AudioMaster Products | |
AudioMaster Accessories | |
Audio Routers | |
Extension Ringers | |
Fire Alarms | |
Initiating Devices | |
Mounts and Brackets | |
Power Supplies | |
SelecTone® Tone Modules, Connector Kits, Controllers and Command Units | |
ATKINSON® DYNAMICS | |
Intercoms |
2 years parts and labor from date of delivery. Return to factory for service. |
Speakers |