Returning a Product

Before returning a product

Read the Non-Warranty Return Policy
Fill in the form below to obtain a Return Merchandise Authorization Number (RMA)

RMA Number Request From

Request a Return Merchandise Authorization Number (RMA#) (223)

Name(Required)

First Last

Company(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Email(Required)

Phone(Required)

Customer or Account Number

Are you returning a new product or sending in a product for repair?

Approval of repair cost is required

Yes

No

Please notify me of the cost to repair my item.

Invoice Number(Required)

Invoice Date(Required)

For faster service, please upload a copy of the invoice

Accepted file types: gif, jpg, jpeg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, mp4, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip, Max. file size: 2 MB.

(2MB upload limit) One file only.

Model or part number(s) of the product(s) being returned(Required)

Quantity of products being returned(Required)

Reason for returning the product(s)?(Required)

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Follow These Steps

When you receive your RMA Number:

Write the RMA number on the outside of the box of returned items.

Reference the RMA number on your paperwork inside the box.

Write the RMA number down so that you can easily check on status of the returned equipment.

Send all material with the issued RMA Number to:

Federal Signal Service
Attn: PSS Service Department
2645 Federal Signal Drive
University Park, IL 60484-3167
RMA: #___________________