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        Warranty

        Download Current 1-18-2021 SSG Warranty

         

        LIMITED WARRANTY TERMS AND CONDITIONS

        Effective January 18, 2021

         

        Federal Signal Corporation (“Federal Signal”), subject to the terms, conditions and exceptions contained herein, warrants each new product to be free from defects in material and workmanship, under normal and proper use, care, maintenance, and required service only. Start of Warranty, Warranty periods and exceptions to the foregoing Limited Warranty are contained on the Schedule of Products included in this document and are subject to change at the sole discretion of Federal Signal.

        SPECIFIC EXCLUSIONS AND EXCEPTIONS  

        This Limited Warranty does NOT apply nor is it extended to products that are not manufactured by Federal Signal. These products may be covered by a separate limited warranty provided by the particular manufacturer and all claims and questions regarding the same are to be directed to the particular manufacturer. Goods sourced by Seller from a third party for resale to Buyer shall carry only the warranty extended by the original manufacturer.

        Domes, lenses, lamps and batteries installed on Federal Signal products are specifically excluded. Repair or replacement of any product(s)or part(s) under this warranty does NOT extend the term of this warranty, and such product(s) or part(s) shall remain covered by the unexpired portion of the warranty period or for ninety (90) days from the date of return to Federal Signal, whichever is later. This limited warranty applies ONLY to the initial or first installation of the product. This limited warranty shall not apply to products (1) that have been subjected to neglect, abuse, misuse, improper installation, inadequate maintenance, or damage due to improper use of cleaning or cleaning materials or chemicals, or non-compliance with Federal Signal’s storage, installation, operation, maintenance or environmental requirements; (2) that have undergone any modification or repair not previously authorized by Federal Signal in writing, or service, repair or modification by or from any facility other than an authorized Federal Signal service center or technician, or that use non-authorized software or spare or replacement parts; or (3) that fail due to reasonable and normal use or wear and tear, or materials made, furnished or specified by the Buyer or end user.

        During the aforesaid warranty period, Federal Signal will, at its sole option, repair or replace the product(s) or particular part(s) that are found to be defective in either material or workmanship or refund the purchase price for such product(s) or part(s), which are returned or delivered, transport or shipping prepaid by the Buyer or end user, to either Federal Signal or its designated and authorized warranty service center. This limited warranty does not cover travel expenses, the cost of specialized equipment for gaining access to the product(s)or part(s), or labor charges for removal and re-installation of the product.

        No person or affiliated company representative is authorized to alter the terms of this warranty, to give any other warranties, to extend the term or duration of this warranty, or to assume any other liability on behalf of Federal Signal in connection with the sale, servicing or repair of any product manufactured by the Federal Signal.

        Federal Signal reserves the right to make design changes and improvements in its products without imposing any obligation upon itself to change or improve previously manufactured products.

        The use in the product of any part other than parts approved by Federal Signal may invalidate this warranty. Federal Signal reserves the right to determine, in its sole discretion, if the use of non-approved parts invalidates this warranty.

         
        THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND REGARDLESS OF ANY FAILURE OF ESSENTIAL PURPOSE. ALL OTHER WARRANTIES OF WHATSOEVER KIND AND NATURE, WHETHER EXISTING IN CONTRACT OR AT LAW, ARE HEREBY AND FOREVER DISCLAIMED.

        UNDER NO CIRCUMSTANCES WILL FEDERAL SIGNAL BE LIABLE OR RESPONSIBLE FOR SPECIAL, COMPENSATORY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, LOST SALES, OR LOSS OF USE OR LOSS OF BUSINESS OPPORTUNITY BY OR THROUGH THE USE OF THE PRODUCT. FEDERAL SIGNAL’S SOLE AND MAXIMUM LIABILITY WITH RESPECT TO THE PRODUCT, OTHER THAN ITS OBLIGATIONS SET FORTH ABOVE, SHALL BE THE TOTAL PURCHASE PRICE PAID FOR THE PRODUCT.

         

         

        Warranty Period for Parts replacement from the date of manufacture stamped on the product 

        Warranty period for Factory Labor from the date of delivery to the first user-purchaser  

        AUDIBLE 

        Speakers 

        2 years 

        1 year 

        Platinum 3000 Series 

        5 years 

        5 years 

        Pathfinder 

        5 years 

        5 years 

        LED Products 

         

         

        All LED (Light Emitting Diode) products unless otherwise noted 

        5 years 

        5 years 

        LED rotating light assemblies from all light bars and beacons 

        5 years 

        5 years 

        MicroPulse LED lights  
        (shipped prior to January 1, 2021) 

        3 years 

        3 years 

        MicroPulse LED lights 
        (shipped on or after January 1, 2021) 

        5 years 

        5 years 

        416300 Series 
        (shipped prior to January 1, 2021) 

        3 years 

        3 years 

        416300 Series  
        (shipped on or after January 1, 2021) 

        5 years 

        5 years 

        MB1 LED Message Board 

        3 years 

        3 years 

        Commander Series Flex 

        2 years 

        2 years 

        COM550, COM750, COM1200 

        3 years 

        3 years 

        4200S, 8200S, 8200S SignalMaster, 8200S SignalMaster Arrow 

        3 years 

        3 years 

        STROBE PRODUCTS 

         

         

        Strobe flash tubes 

        1 year 

        1 year 

        OTHER PRODUCTS 

         

         

        Littlite Map lights 

        5-year warranty on LED components
        Limited lifetime warranty on mechanical components 

        5-year warranty on LED components
        Limited lifetime warranty on mechanical components 

        CAM Reverse Camera/Monitor Systems 

        3 years 

        3 years 

        Stinger Spike Systems 

        5 years 

        5 years 

        PBX Series 

        3 years 

        3 years 

        Perimeter Light Programmer 

        1 year 

        1 year 

        DOT Flasher 

        3 years 

        3 years 

        Atkinson Dynamics Intercoms 

        2 years 

        1 year 

        Note: Domes, lenses, lamps, and batteries are NOT covered under warranty. 

         

         

        Federal Signal Corporation – Integrated Systems Division 

         

        PRODUCT* 

        WARRANTY PERIOD FOR PARTS REPLACEMENT AND FACTORY PERFORMED LABOR** 

        Mechanical Siren 

        5 years parts and labor from date of delivery, return to factory for service 

        2001-130 / 508-128 / Equinox 

        Eclipse8 / Model 2 

        ELECTRONIC SIRENS 

        MOD1004B / MOD2008B / MOD3012B 

        2 years parts and labor from date of delivery, return to factory for service 

        MOD4036B / MOD5020B / MOD6024B 

        MOD8032B 

        DSA2/3/4/5/6 

        CONTROLLERS 

        SS2000+ 

        2 years parts and labor from date of delivery, return to factory for service 

        FC Controllers 

        DCFCTBD Controllers 

        UV/ UVRI / UVIC Controllers 

        SIGNALING DEVICES 

         

        Beacons / Speakers / Sounders 

        5 years parts and labor from date of delivery, return to factory for service 

        ECHO Intercoms 

        SelecTone Controllers 

        AudioMaster products 

        Atkinson Products 

        2 years parts and labor from date of delivery, return to factory for service 

         

        MISCELLANEOUS 

        IP Informaters / Radio Informers 

         

        1 year parts and labor from date of delivery, return to factory for service 

         

        SignalTech – Beacons, Sounders, Strobes 

        FT400BX 

        OEM PRODUCTS (SUCH AS) 

        PC Equipment 

        Federal Signal utilizes the original manufacturer’s warranty 

        Field Devices 

        Security and LPR products 

        UPS Systems 

        PABX Systems 

        PAGA 

        PAGA 

        18 months from shipment or 12 months from commissioning/system field acceptance whichever is sooner covering parts and labor, return to factory for service 

        SOFTWARE 

        Commander (SFCD-XX) 

        Free from defects for 12 months from date of acceptance, Software Maintenance Agreements available 

        SmartMsg 

        * Federal Signal offers extended warranties and software maintenance agreements – contact Federal Signal for further information
        **On-site services not included
        *** Domes, lenses, lamps and batteries installed on Federal Signal products are specifically excluded
        When Federal Signal has provided a turn-key installation including optimization and/or com-missioning services, Federal Signal will provide on-sit warranty service during the first 60-days after completion of the installation.  


        Download Current 1-13-2020 SSG Warranty

        Federal Signal

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