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Need assistance with a product or solution? Our Service department
is available either by phone, fax or email.
Hours: Monday - Friday, 7am - 5pm CST
Phone: 1-800-433-9132
Fax: 1-800-343-9706
For technical assistance, email empserviceinfo@fedsig.com
To order service parts, email PSSServicePartsOrdering@federalsignal.com
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Our service team is here for you:
Nick Manuel - National Service Manager
Patty Matthias - Service Specialist
Bill O'Connell - Technical Support
Nick Nakatsuka - Technical Support
Keith Gardner - Technical Support
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Ex. 4772
Ex. 4875
Ex. 5352
Ex. 5325
Ex. 4792
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Service Centers
To better serve you, Federal Signal has qualified Service Centers in your neighborhood. Simply click here to find a Service Center near you.
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Installation Manuals
For your convenience, our installation manuals are available on-line. Search by both product category and name or by manual number.
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Parts Breakdown
Federal Signal parts lists and breakdowns are available on-line. Simply search by both product category and name or by document number.
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Parts Prices
If you already know your part number, click here to enter find parts pricing and contact us to order.
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Lamp Replacement Guide
For your convenience, strobe and halogen replacement lamps can be purchased using our on-line store. For a quick search, we call out our most commonly requested lamp replacements.
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Returning a Product
Before returning a product to Federal Signal, call 800-264-3578 or 800-433-9132 to obtain a Returned Merchandise Authorization number (RMA number). Also, please be prepared with the following information to expedite the process.
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Terms and Conditions / Warranty
Click for our most current terms and condititions along with our limited warranty.
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Service Bulletins
For immediate customer service, Service Bulletins are available to help reconcile the issue on hand.
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