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Frequently Asked Questions
FAQ Categories Lightbars Sirens & Speakers Directional Warning Interior/Exterior Warning Lights Flashers & Strobe Power Supplies Strobe Beacons Motorcycle Products Back-Up Alarms Stinger Spike Systems NFPA Requirements General Questions -
Heavy Duty Market
Service Department

Lightbars

What different mounting options are available for lightbars?

What options must be specified when ordering a lightbar?

What is the difference between Vision and Smart Vector lightbars?

Can you place a color lens in front of a white LED and get effective emergency warning like traditional lighting technologies?

What lighting technologies can be added to emergency warning equipment for takedown, alley, or scene illumination?

Is the light output of an LED decreased by the use of a color lens?

Sirens & Speakers

Can I use only one microphone for both my siren PA and the vehicle radio?

We're looking for quicker, easier ways to complete our speaker/grille light installations. Any suggestions?

Can the SmartSiren control head and the SS2000 Touch Screen software be used at the same time?

Directional Warning

We have "slick-top" vehicles and want to use the LED SignalMaster as the primary method of warning to the rear. Does the SignalMaster offer color combinations other than just for traffic advisory applications?

Interior/Exterior Warning Lights

What is the difference between Federal Signal perimeter lighting products described as: "flush-mount", "surface-mount", or "recess-mount"?

Flashers & Strobe Power Supplies

Are the SilverSeries and Ricochet strobe power supplies compatible with other strobe systems offered by Federal Signal?

Strobe Beacons

What is the difference between the Firebolt and Firebolt Plus strobe beacons?

What Federal Signal strobe beacons are available with separate bottoms/bases?

What does the term "Heavy Duty" means in a strobe beacon description?

Why did I get a suction cup mount when I ordered a magnetic mount?

Motorcycle Products

Will the 350213-04 windshield mount for Cuda TriOptic LED lights work on the Harley-Davidson Road King as well as on the Electro-Glide?

Why would I want to use two speakers on my motorcycle?

Can I get colored lenses for my Cuda TriOptic LED motorcycle lights so I can project the official look even when the lights are off?

Back-Up Alarms

What is the difference between the Evacuator Plus and Reactor back-up alarms?

Stinger Spike Systems

Do you offer a training program for Stinger Spike Systems?

Are Stinger Spike Systems effective on trucks and buses?

NFPA Requirements

Which Federal Signal warning products meet NFPA requirements?

General Questions - Heavy Duty Market

How may I purchase Federal Signal, Heavy Duty products?

Can I purchase products directly from Federal Signal, Heavy Duty?

How can I become a Federal Signal, Heavy Duty Distributor?

Will Federal Signal, Heavy Duty drop ship product orders?

How do I find the price of a product?

Service Department

Do I need a Return Material Authorization (RMA) to return equipment to Federal Signal?

What should I do with the RMA Number once I receive it?

Where do I send the material that I want to return to Federal Signal?

Can I purchase parts online?

What equipment must I order for a complete Remote Strobe System?

How can I check the status of my order?

How can I find tracking numbers for my order shipments?